Terms & Conditions

Office Hours

Check in time : Between 2pm to 9pm Summer and 2pm to 8pm Winter. Unless
prior arrangement.

Summer Office Hours: Ist October 30th April. 8.30 until 9pm

Winter Office Hours: 1st May to 31 Sept : 8.30 until 8pm.

On the Booking Confirmation page, as well as Web page : Please add:

IMPORTANT INFORMATION

You must show a Valid Credit Card upon check in. This credit card must
be in the same name as the guest's name on the booking confirmation.(
Debit Cards owners, will need to pay bond)

Please note :This property accepts the following forms of payment. Visa,
Mastercard, Eftpos or cash. This property does not accept America
Express credit cards.

Please note Check in reception hours (Summer hours 1st of October - 30th
April 2pm-9pm

(Winter hours 1st May -31st September 2pm-8pm

CHECK OUT Time 10am.

Please Note : all beds have fitted bottom sheets, pillows and
pillowslips. Cover sheet, Duvets, and towels are at additional charge.

All rooms except the SMITHY require guests to supply their own
Duvets,and towels or hire them.

Guests under the age of 21 can only check in with a parent or an
official guardian. The legal guardian must provide ID and photo.

This property has a strict "NO Party Policy" guests who do not comply
with these conditions will have their booking cancelled, without refund.

Pets are allowed: please notify ahead of time if you have pets, for
rules regarding pets. Charges will apply.

CANCELLATION POLICY

Cancellations received more than 2 days prior to arrival date will not be charged. However the total price will be charged if you cancel within the 2 days prior to arrival. No refund on early checkout.

WiFi is available. (Charges are applicable.)

If you need help with this reservation call 03 315 7478.
Address: 200 Jollies Pass Road, Hanmer Springs, North Canterbury, New Zealand Phone 0800 315 747
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